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Tag: culture

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Putting people at the heart of your Strategy

July 17, 2018brand, culture, engaging, motivation, people, recruiting, retaining, strategyPHeath

Ethical Business Mentoring is proud to be joining forces with The People Shed and Primary Graphics to deliver an interactive workshop designed to help you build the right culture in your Business by engaging and retaining talented people. The day…

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Customer Service isn’t in today

August 29, 2017culture, customer experience, customer servicePHeath

At any point in time there are numerous business buzzwords doing the rounds.  I am fairly certain that you will have heard the phrase ‘customer experience’ in recent times, and you might be forgiven for thinking that this is just…

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Lessons from Virgin

June 2, 2017culture, customer experience, trainingPHeath

For over 28 years I worked for a major high street Bank.  For the latter half of those 28 years the Bank, along with just about every other Bank and lots of other organisations in different sectors, tried to balance…

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  • Goals & Obstacles
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  • Be Afraid! Be Very Afraid!!!
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  • Lessons from Virgin

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